Prioritized contact groups in your route planning
Adjust your routes with your contact groups.
https://previsto-assets.ams3.cdn.digitaloceanspaces.com/videos/howto-intros/prioritized-contact-groups/en/prioritized-contact-groups.mp4
Planning contacts on an ongoing basis - even if it's not the optimal route
Sometimes there is a need to plan a route that is not necessarily the optimal route, but simply a number of customers you specifically want to be taken one after the other on the route when they are scheduled on the same day. This could be because there is a specific type of customer (shops, offices, private individuals) or something else that you want them to be taken one after the other, even if it means you have to drive extra to do so.
If you have this need, you can use contact groups to influence route planning. Watch the video to see how.